Privacy Policy

1. Information we collect

• Account information: email address, password (stored securely hashed by our authentication provider), date of birth and sign-in method (for example Google).
• Profile information: name, username, photos, gender, who you’re interested in, what you’re looking for, bio, prompts, interests, height and lifestyle details you choose to add.
• Sensitive information: some details you may choose to share are "sensitive information" under the Privacy Act, such as sexual orientation (implied by your gender preferences) and religion. We only collect these with your consent, which you give by adding them to your profile. They are optional.
• Location: the suburb you choose, or — only if you allow it — your device location, which we immediately round to the nearest suburb in our list. We store the suburb’s centre point, not your precise location.
• Content and activity: likes, passes, matches, messages, posts, comments, follows, friends, reports and blocks.
• Verification selfies: if you choose to verify, the selfie you submit (stored privately and only visible to our review team).
• Payments: if you subscribe, our payment provider processes your card; we receive your subscription status and limited billing details, not your full card number.
• Technical information: device and browser type, IP address, log data and, if you allow analytics cookies, usage analytics.

2. Why we use it

• to create and run your account and show your profile to other users;
• to suggest people near you and rank them (same suburb, then same city, then distance);
• to enable messaging, notifications and social features;
• to keep the community safe — detecting fake accounts, investigating reports, enforcing our Terms and complying with the Online Safety Act 2021 (Cth);
• to process subscriptions and provide customer support;
• to improve the Service (only using analytics if you consent);
• to comply with legal obligations.

We do not sell your personal information. We do not use your sensitive information for advertising.

3. What other users can see

Your profile (name, age unless hidden, photos, bio, prompts, interests, lifestyle details, suburb/city and approximate distance unless hidden) is visible to other signed-in adult users, except people you’ve blocked. You can pause your profile, hide your age, distance or online status, and (on Premium) use incognito mode. Posts are visible to signed-in users except people you’ve blocked. Messages are only visible to the people in the conversation.

4. Disclosure to third parties

We disclose personal information to service providers who help us run getme, under contracts requiring them to protect it:

• Supabase (database, authentication, file storage and realtime messaging);
• Cloudflare (website hosting, content delivery and security);
• Stripe (payment processing, if you subscribe);
• Google (only if you choose to sign in with Google);
• email delivery providers for account emails.

We may also disclose information to law enforcement, the eSafety Commissioner or other authorities where required or authorised by law, or where we reasonably believe it is necessary to prevent a serious threat to someone’s life, health or safety.

5. Overseas disclosure and storage (APP 8)

Your data is stored on servers located in Singapore (Supabase, AWS ap-southeast-1 region). Some of our providers (such as Cloudflare and Stripe) may also process data in other countries, including the United States, to provide their services. Before disclosing personal information overseas we take reasonable steps to ensure the recipient handles it consistently with the APPs, including contractual data protection commitments. By using getme you acknowledge that your information will be stored and processed outside Australia.

6. Security and retention

We use encryption in transit, access controls and row-level security so users can only access data they are permitted to see. No system is completely secure; we will notify you and the Office of the Australian Information Commissioner (OAIC) of any eligible data breach as required by the Notifiable Data Breaches scheme.

We keep your information while your account is active. When you delete your account we delete or de-identify your profile and content within 30 days, except where we need to keep limited records for legal, safety (for example, records about banned accounts or reports) or accounting reasons.

7. Your choices and rights

You can access and correct most of your information in the app. You can download a copy of your data from Settings > Privacy > Download my data, and delete your account at any time. You can also ask us for access to, or correction of, your personal information by emailing us. We may need to verify your identity. We will respond within 30 days.

You can withdraw consent to optional information (for example, religion or location) by removing it from your profile or turning off device location permission.

8. Cookies

We use essential storage to keep you signed in and remember your settings, and — only with your consent — analytics. See our Cookie Policy.

9. Children

getme is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor is using getme, report the profile or email us.

10. Complaints

If you have a privacy question or complaint, email our privacy officer at [CONTACT EMAIL]. We will respond within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au, 1300 363 992).

11. Changes

We may update this policy. We will notify you in the app before material changes take effect.